Careers

Located:  Hamilton, ON

Rental Management Trainee

ABOUT PARADIGM

At Paradigm, we are Canada’s only all-encompassing fleet service provider, offering solutions tailored to empower service-driven businesses. We believe that by supporting businesses with their vehicles, equipment, and operational needs, we play a role in fostering economic growth and strengthening our communities.

Our comprehensive services include:

 

• Commercial vehicle sales and leasing
• Short- and long-term rentals
• Equipment sales and financing
• Extended warranties
• Custom upfitting
• Vehicle Graphics
• Telematics
• And more

 

Whether clients need vehicles, heavy equipment, or specialized tools, we deliver end-to-end services under one roof. We have faith in businesses and their potential and remain dedicated to supporting them at every stage.

MANAGEMENT TRAINING PROGRAM

At Paradigm, we are committed to growing our team and promoting from within. Our Management Training Program is designed to develop future leaders in the commercial vehicle and equipment industry. Starting in entry-level roles like Rental Sales Representative, you will receive hands-on training, mentorship, and development in sales, operations, and leadership.

We provide a clear career path where you will gain the skills to take on increasing responsibilities, grow your expertise, and eventually manage your own team or location. If you’re driven, hardworking, and ready to grow, Paradigm will provide the tools and opportunities you need to succeed.

 

POSITION SUMMARY

• Proactively generate new business through outbound prospecting, cold calling, and on-site visits.
• Respond to walk-ins and inbound rental inquiries, serving as a subject matter expert who matches clients with the right vehicles or equipment to meet their needs.
• Build and maintain strong relationships with clients to ensure repeat business and referrals.
• Manage rental agreements, contracts, and all documentation in a timely and accurate manner.
• Conduct rental check-ins and check-outs while ensuring vehicles and equipment meet company standards.
• Collaborate with internal teams to ensure a seamless customer experience from booking to delivery.
• Consistently meet or exceed individual and team rental quotas.

WHO WE ARE LOOKING FOR, SOMEONE WHO IS:

• Adopt an above-and-beyond mentality, consistently striving to exceed. expectations and deliver exceptional results.
• Confident and comfortable asking for the sale
• Skilled at objection handling and building trust with clients
• A highly motivated self-starter with a strong work ethic
• Organized, detail-oriented, and able to manage multiple tasks
• Energetic, outgoing, and passionate about delivering excellent customer service
• A strong communicator with excellent interpersonal and organizational skills
• Experienced in sales, retail, customer service, or similar roles (previous experience in fleet rentals or equipment preferred)

WHAT DO YOU NEED TO HAVE TO APPLY:

• High school diploma or equivalent required (post-secondary education preferred)
• Must be 18 years of age or older
• Valid driver’s license with a clean driving record (no more than 2 moving violations in the past 3 years)
• 6+ months of experience in sales, customer service, or related fields
• Ability to pass pre-employment background and MVR screenings
• Open availability to work varying schedules, including evenings and weekends, to meet client needs

WHAT WE OFFER OUR EMPLOYEES:

• Competitive compensation with opportunities for performance-based bonuses
• Health, Dental, and Vision benefits for you and your family
• Career development and mentorship programs, including the Management Trainee Program
• A dynamic, team-focused work environment
• Paid training – earn while you learn the industry
• Opportunities for growth with promotion from within